Refund policy
Return & Refund Policy
At Love At First Try, we want you to love every purchase. If an item does not meet your expectations, we offer eligible returns for store credit in accordance with the policy below.
Online Returns & Restocking Fees
Customers must initiate a return request through our online return portal within 7 calendar days of delivery.
All eligible online returns must be postmarked no later than 10 calendar days after the original delivery date.
The delivery date is considered Day 0. The following conditions apply:
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Days 1–7: Returns initiated and postmarked within seven calendar days of delivery are eligible for store credit without a restocking fee.
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Days 8–10: Returns initiated within the original seven-day period but postmarked on days 8, 9, or 10 are subject to a 20% restocking fee.
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After Day 10: Returns postmarked after the tenth calendar day will not be accepted, even if a return request was submitted within the original seven-day period.
The 20% restocking fee is calculated using the eligible merchandise purchase price after discounts, excluding sales tax and shipping charges. This fee is deducted from the merchandise value before store credit is issued.
All approved standard returns are issued as store credit only. Store credit does not expire.
Customers are responsible for return shipping costs. Submitting a return request does not guarantee approval. All returned merchandise must meet our eligibility requirements.
In-Store Purchases
Eligible in-store purchases must be physically returned within 7 calendar days of the original purchase date.
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No restocking fees apply to in-store purchases.
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Returns are not accepted after the seventh calendar day.
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Approved standard returns are issued as store credit only.
Return Eligibility
To qualify for a return, merchandise must be:
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Unworn, unwashed, and unaltered.
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Free of stains, makeup, perfume, smoke, and other odors.
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In its original condition, with all original tags attached.
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Accompanied by proof of purchase.
Final Sale Merchandise
The following items are final sale and cannot be returned or exchanged for standard return reasons:
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Sale and clearance merchandise
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Jewelry
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Accessories
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Bodysuits
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Swimwear
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Intimates
Damaged, Defective, or Incorrect Items
If you receive damaged, defective, or incorrect merchandise, please report the issue promptly through our return portal, including your order information and photographs when available.
We will review the issue and provide an appropriate resolution in accordance with applicable law. Verified fulfillment errors are not subject to standard return shipping charges or restocking fees.
Return Address
Love At First Try
230 W Michigan Ave
Ypsilanti, MI 48197
Important Information
Love At First Try reserves the right to decline returns that do not meet the conditions outlined in this policy.
This policy applies to purchases made on or after its effective date and does not retroactively change the terms applicable to earlier purchases.
Nothing in this policy limits rights or remedies available under applicable law.
